Once the customer connects, their USB devices will appear in the "Remote USB Devices" list on your screen.
The safest and most reliable source for downloading the software is the official developer website:
: After installation, the software will display a unique Technician ID (v2) or require your IP Address (v1.9.7) to facilitate customer connections. 2. Customer Side: Module Setup usb redirector technician edition 19 7 install
Once the customer connects their USB device to their computer:
Visit an online service like WhatIsMyIP to find your current public-facing internet IP address. Once the customer connects, their USB devices will
Select the destination folder (default is usually fine).
Are you encountering any specific during the network handshake? Share public link Customer Side: Module Setup Once the customer connects
USB redirection requires an uninterrupted, stable connection. A wired broadband or stable cable internet link is strongly recommended; 3G, 4G, or public Wi-Fi hotspots frequently cause packets to drop, which can ruin a device's firmware during a remote flash. Firewall & Antivirus Exclusions