Yes, you can use the Polycom C100s on Windows 10. No, you shouldn't search for a dedicated driver. Use the Microsoft inbox driver, fix your privacy settings, and enjoy that vintage Polycom audio clarity while it lasts.
Right-click the in the bottom right corner of your taskbar. Select Sounds , then navigate to the Playback tab.
If you are struggling to get your C100S recognized on a Windows 10 machine, consider the following steps based on community success: Plug-and-Play Initialization Polycom Communicator C100s Windows 10 Driver
If the device is listed as "Unknown" in Device Manager, right-click it, select Update Driver , and choose "Browse my computer for drivers" followed by "Let me pick from a list" to manually select a generic USB Audio Device driver. Known Limitations on Windows 10 Communicator C100S - HP Support Community - 8746556
However, because the hardware operates as a standard USB audio profile device, you can successfully deploy and use the C100s on Windows 10 by leveraging legacy setup packages, adjusting OS compatibility layers, or using the built-in Microsoft generic USB audio drivers. Yes, you can use the Polycom C100s on Windows 10
For IT managers deploying C100s across an office (why?!), you can force the generic driver via PowerShell:
Since Polycom (now HP Poly) no longer hosts these legacy drivers on their primary support page, you may need to use third-party repositories: Driver Scape Right-click the in the bottom right corner of your taskbar
Users might experience "device not recognized," no audio output, or microphone issues after Windows updates. How to Install Polycom C100s on Windows 10 (2026 Guide)
Disconnect any other external USB microphones or webcams to avoid conflicts.
If the manual driver selection above does not work, or if you prefer an automated installation, you can use legacy software. While the specific "Polycom Communicator Software" is outdated, the underlying drivers were distributed via Plantronics (sometimes branded as Broadcomm).
In the tab, right-click the Polycom device and select Set as Default Communication Device .