Because this software modifies hardware EEPROM directly via USB, some antivirus programs flag it as a "generic heuristic threat" or "PUP" (Potentially Unwanted Program). If you have verified the source, you may need to temporarily pause your real-time shields during execution. Step 2: Preparing Your Printer (Entering Service Mode)

: Many versions found online are flagged as malware or trojans by antivirus software. It is highly recommended to run this tool on a dedicated, non-personal computer or a spare hard drive to protect your data. Key Features and Compatibility A recommended source to download the V4720 Service Tool.

Finding a verified download for Canon Service Tool V4720 is difficult because it is an internal proprietary tool not officially released for public download by Canon U.S.A. Canon Global

This indicates that the feature you clicked is not supported by your specific printer sub-model.

: Verified copies are sometimes shared on technician forums like Security Warning

There’s no official, Canon-published “Service Tool v4720” for general download; packages labeled that way are community-distributed and carry real risk. If you need functionality such as resets or firmware adjustments, the safest route is through official service channels. If you decide to proceed with a community build despite the risks, verify file hashes, scan for malware, and test in an isolated environment.

The most frequently used function is resetting the waste ink counter. Canon printers track how much ink has been flushed into the internal absorbent pads. When this counter reaches 100%, the printer displays an error and stops working, even if the pads are not physically saturated. The service tool resets this counter back to zero, allowing the printer to function again.

Once downloaded, you must verify the file is not malicious before running it. The single best method is to check its digital signature. Canon Inc. digitally signs its legitimate tools. Although v4720 is an older tool, legitimate copies should contain a valid signature.

MG2410, MG2420, MG2440, MG2540, MG2570, MG2580, MG3500, MG3600, MG5500, MG5600

The software does not support your specific printer model. You need a newer or older version of the tool.